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International Business Administration

Knowledge and Information Management *

Exam number: 6666

Semester: from 1st semester

Duration of the module: One semester

Form of the module (i.e. obligatory, elective etc.): Elective

Frequency of module offer: Summer semester 2014

Prerequisites: None

Applicability of module for other study programmes:
Obligatory or elective in other study programmes. For further information check regulations of the study programme.

Person responsible for module: Prof. Dr. Karl Kurbel

Name of the professor: Dirk Dobiéy, Vice President SAP

Language of teaching: English

ECTS-Credits (based on the workload): 6

Workload and its composition (self-study, contact time):
Contact time (Lecture, tutorial etc.): 45 h; self-study: 135 h

Contact hours (per week in semester): 3

Methods and duration of examination:
t.b.a. in first lecture

Emphasis of the grade for the final grade: Please check regulations of the study programme

Aim of the module (expected learning outcomes and competencies to be acquired):
Understanding of knowledge work in the digital age

Contents of the module:
1. Introduction to Information and Knowledge Management
- Data, information, knowledge
- Generic and core knowledge management concepts
- Content architecture
- Information and content management
2. Core Pillars of Knowledge Management
- Learning and enablement
- Information and communication
- Social media in collaboration and business processes
- Real-time collaboration
- Asynchronous collaboration
- Personal interaction
3. Future Trends in Knowledge Management
- Mobile access to knowledge and people
- Cognitive computing incl. big data and analytics
4. Knowledge Management Governance
5. Developing a Knowledge Management Strategy

Teaching and learning methods:
Lectures, excercises, cases, discussions, group work, hands-on workk

Special features (e.g. percentage of online-work, practice, guest speaker, etc.):
Using real examples from inside and outside SAP

Literature (compulsory reading, recommended literature):

Further information:
Registration in Moodle Viadrina required.